With the implementation of meaningful use phase two just weeks away, the implementation of a patient portal can not only help fulfill meaningful use requirements but also serve to make your patients visits more meaningful. Not only is the portal functional to serve as appointment reminders, refill prescriptions, register new patients, and schedule appointment, it can provide critical reminders of important patient dates.

For patients visiting the practice, your proactive staff can access patients records and greet them with a happy anniversary, happy birthday, or even ask about their children per the portal database to enhance visits to the office. In additional your portal can send well wishes via email for patient birthdays and anniversaries. The use of such technologies that also fulfill meaningful use requirements will ensure the money spent on the upgrade is money well spent by enhancing word of mouth, referrals, and generating new clients with strategic marketing.

For additional information on how current technologies can enhance your patient relationships take a look at this article from Abraham Whaley titled 5 Ways Technology Can Help Your Patient Relationship Management.


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